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Help us define the autonomous future of telecom CX.

Octolytics is building the platform that unlocks the autonomous, best-in-class customer experience for telecom carriers — deployable anywhere in the world.

Mobile network operators and MVNOs lose customers, revenue, and trust to problems they can't see: silent device misconfigurations, failed onboardings, IMS/VoLTE issues, and support cycles that drag on for days. The industry's CX is fragmented, reactive, and expensive.

Our platform turns every Android device in a carrier's footprint into an intelligent, observable endpoint. Through SDKCX embedded in the operator's app, DEVICECX for per-device diagnostics and support, REMOTECX for remote action across the fleet, and LENSCX delivering carrier-grade datasets via API, we give carriers 360° visibility, autonomous remediation, and AI-driven support that scales from thousands to millions of subscribers.

We work with mobile operators across LATAM and Europe, and we're scaling fast.

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Why Octolytics

Our software runs on devices used by mobile operators serving millions of subscribers.

Telecom CX has been broken for decades; we're building the autonomous platform that fixes it.

You'll work close to the metal — telephony stacks, IMS, network behavior — alongside engineers who care about the craft.

Small team, clear runway, and direct line of sight from your code to deployed customer outcomes.

Where you can grow

Whether you lean product, platform, or go-to-market, you will find meaningful scope alongside operators who depend on what we build.

Product & design

Define journeys for NOC engineers and executive stakeholders alike—from dense tactical surfaces to narrative intelligence.

How it is to work here

A few themes we hear again and again from people across the company.

Ownership

You are trusted with problems, not tickets. Expect clear goals, direct feedback, and room to propose a better path.

— Engineering & platform

Learning

Mobile networks evolve fast. We set time to dig into 3GPP, device behaviour, and customer workflows so the whole team levels up together.

— Product & design

Collaboration

Sales brings field truth, engineering brings constraints, and product stitches the narrative. Debate is respectful and decisions stick.

— Go-to-market

Impact

When a release lands, operators see it in their dashboards the same week. That feedback loop is addictive in the best way.

— Customer-facing roles

What we value

These principles show up in how we hire, review performance, and support each other day to day.

01

Customer truth over internal politics—we align to what helps operators succeed.

02

Craft and clarity—we prefer simple systems and honest communication to heroics.

03

Safety and privacy by design—we treat subscriber data with the seriousness it deserves.

04

Diversity of perspective—different backgrounds make better decisions for global networks.

Ready to explore what is next?

Every open position—and how our hiring process works—is right here. We read every application.

Don't see the right role today? Check back soon—we post new openings as the team grows.